John Deere expands its self-repair solutions
17th February 2025
John Deere has announced the new steps that aim to support customers’ ability to maintain and repair their machines across the agricultural and construction industries.
The digital solutions will be rolled out in the US in the second half of this year. European farmers will also benefit from these new functionalities.
The enhancements will provide even more support to customers and independent repair workshops, including enabling the re-programming of John Deere’s manufactured electronic controllers, the manufacturer confirmed.
A spokesperson for John Deere said: “It should be noted that the legal framework conditions for the US and EU markets differ in some cases. In Europe, the RMI (Repair and Maintenance Information) regulations apply. In the EU, 27 different EU regulations are legally framing the right to repair for the agricultural equipment industry.
“These regulations list all data to be shared with independent operators or workshops. Data are available for many model years on the John Deere Repair and Maintenance Information website.”
New features
The company explained that the new functions primarily expand the repair options in the US, however, functionalities have also been added to European RMI, which already today offers many options.
One new feature is the integration into the John Deere Operations Centre. This means that farmers can use the Operations Centre not only to manage field and machine data but also for maintenance and machine information.
The extension offers a user-friendly, centralised platform with a comprehensive range of tools for the entire life cycle of machines. The new features include:
- Equipment Mobile – a free app with extensive machine information, including operator and parts manuals, maintenance schedules, quick reference information, error code search, and software updates for selected 4G connected machines.
- Shop.Deere.com – currently available in the UK and Ireland for finding and purchasing parts online.
- Quick Reference Guides – offers various instructional videos and maintenance tips.
- Customer Service Advisor – provides free digital manuals for clearing and updating codes, reading diagnostic data, and performing limited calibrations.
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